Frequently Asked Questions
1) How do I find the product I am looking for?
Click here for information on Using Our site.
2) What happens if I wish to return something?
Click here for information on Returns.
3) Do you supply samples?
Yes. All samples are charged in full and refunded upon return. Does not included logo'd samples which are non-returnable.
4) Do your prices Include VAT?
No. All prices exclude VAT.
5) Do your prices include the cost of my logo design?
All prices exclude this service. Click here for information on Branding Service.
6) How fast can you deliver logo'd products
We average 7-10 days from artwork and order acknowledgement sign off. Sometimes this can expand to 10-14 working days in peak seasons. Please call us on 028 92613882 if you have a very tight deadline.
Click here for information about our Branding Service.
7) How does delivery work and how much does it cost?
Click here for information on Delivery.
8) What guarantee do you give?
Click here to read Our Guarantee.
9) What payment methods do you accept?
We accept payment by Access, Mastercard and Visa, or Switch, Solo and other debit cards. Your card will be charged on dispatch of the goods to you. You can also pay by cheque - simply send your cheque by post to:
Discount Workwear 4u
95 Railway Street,
Armagh City,
BT61 7HS,
N. Ireland.
10) Can we open a credit account?
We require payment with your 1st order and then an Instant credit account is opened with a £250 initial limit. Sorry, we can not open accounts for individuals.
11) Will you send me junk emails?
Absolutely not. We are committed to protecting your privacy and will only send you further information about our products if you request it at the point of registering or ordering.
12) How do I cancel my order?
If you change your mind about anything you order, you can cancel the order as long as we have not already dispatched it. Please call us on 028 92613882 or orders@discountworkwear4u.com. If you have already received the goods, you can return them to us within 30 days unused and in their original packaging for a full refund. Click here for information about Delivery and Returns.
Goods supplied to order which are modified or produced to your own specified requirements, such as corporate logo's are NON-REFUNDABLE. Click here for more information about our Branding Service.
13) How do I change my personal details?
If you wish to change any of your details (address, email address, telephone etc), please click on 'My Account' at the top of the page and you will be able to make as many amendments as you wish.
14) I have forgotten my password.
Click on ''My Account' ' at the top of the page and enter your email address. We will then email your password to this address.
